Patient Guide, Page 7

 


 

Patient Guide Contents
P.1
Services We Provide
  Gift Shop
 
Meal Service
 
Library Services
 
Lost And Found
 
Notary Public
 
Protective Services
 
Telephone Service
 
TV Service
  eCards
P.2
Visitor Information
  Getting Information On Patients
  Environmental Violence
 
Visitor Guidelines
  Visiting Hours
  Hotels
P.3
Assistance/Questions
  About Your Room
 
Advance Directive
 
Educational Sessions
 
Ethical Concerns
 
General Questions
 
Organ Donation
 
Volunteer Visits
P.4
Restrictions/Warnings
 
Cellular Phone Use Prohibited
 
Disaster And Fire Drills
 
Hospital Color Codes
 
Restricted Items
 
Smoke-Free Facilities
  Valuables
P.5
Counseling/Classes
 
Childbirth Education Classes
 
Diabetes Management Counseling
 
Nutritional Counseling
 
Patient Surveys
 
Spiritual And Cultural Counseling
P.6
Billing/Payments
  Explaining Hospital Billing
  When You're Leaving
P.7
Patient's Bill Of Rights
  Communications And Information
 
Cost Of Hospital Care
 
Discharge Appeal Process
 
Discharge Planning
 
Freedom From Abuse/Restraints
 
Legal Rights
 
Medical Records
 
Personal Needs
 
Privacy And Confidentiality
 
Transfers


Patient Safety Guide
 
English Version
 
Spanish Version
















Patient's Bill Of Rights
As a patient in Trinitas Regional Medical Center, you have the following rights under State law and regulations:

Communication and Information
To be informed of the names and functions of all healthcare professionals providing you with personal care.

To receive, as soon as possible, the services of a translator or interpreter if you need one to help you communicate with the hospital's healthcare personnel.

To be informed of the names and functions of any outside healthcare and educational institutions involved in your treatment. You may refuse to allow their participation.

To receive, upon request, the hospital's written policies and procedures regarding life-saving methods and the use or withdrawal of life-support mechanisms.

To be advised in writing of the hospital's rules regarding the conduct of patients and visitors.

To receive a summary of your patient rights that includes the name and phone number of the hospital staff member to whom you can ask questions or complain about any possible violation of your rights.

Cost Of Hospital Care
To receive a copy of the hospital payment rates. If you request an itemized bill, the hospital must provide one, and answer any questions you may have. You have the right to appeal any charges.

To be informed by the hospital if all or part of your bill will not be covered by insurance. The hospital is required to help you obtain any public assistance or private healthcare benefits to which you may be entitled.

Discharge Appeal Process
To be informed by the hospital about any appeal process to which you are entitled by law if you disagree with the hospitals discharge plans.

To question the medical appropriateness of your discharge, please contact your primary care physician.

Discharge Planning
To receive information and assistance from your attending physician and other healthcare providers if you need to arrange for continuing healthcare after your discharge from the hospital.

To receive sufficient time before discharge to arrange for continuing healthcare needs.

Freedom From Abuse And Restraints
To freedom from physical and mental abuse.

To freedom from restraints, unless they are authorized by a physician, for a limited period of time to protect the safety of you or others.

Legal Rights
To treatment and medical services without discrimination based on age, religion, national origin, sex, sexual preference, handicap, diagnosis, ability to pay, or source of payment.

To exercise all your constitutional, civil, and legal rights.

Medical Care
To receive the care and health services that the hospital is required by law to provide.

To receive an understandable explanation from your physician of your complete medical condition, recommended treatment, expected results, risks involved, and reasonable medical alternatives. If your physician believes that some of this information would be detrimental to your health or beyond your ability to understand, the explanation must be given to your next of kin or guardian.

To give informed, written consent prior to the start of specified non-emergency medical procedures or treatments.

Your physician should explain to you, in words you understand, specific details about the recommended procedures or treatments, any risks involved, time required for recovery, and any reasonable medical alternatives.

To refuse medication and treatment after possible consequences of this decision have been explained clearly to you, unless the situation is life-threatening or the procedure is required by law.

To be included in experimental research only if you give informed, written consent. You have the right to refuse to participate.

To expect reasonable continuity of care.

Personal Needs
To be treated with courtesy, consideration, and respect for your dignity and individuality.

To have access to storage space in your room for private use. The hospital must also have a system to safeguard your personal property.

Privacy And Confidentiality
To have physical privacy during medical treatment and personal hygiene functions, unless you need assistance.

To confidential treatment of information about you. Information in your records will not be released to anyone outside the hospital without your approval, unless it's required by law.

Transfers
To be transferred to another facility only when you or your family has made this request, or in instances where the transferring hospital is unable to provide you with the care you need.

To receive an advance explanation from a physician of the reasons for your transfer and possible alternatives.

 

    

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225 Williamson St., Elizabeth, NJ 07202  908-994-5000

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